Frequently Asked Questions
What is the order cut-off time for same-day processing?
What is the order cut-off time for same-day processing?
Orders placed before 16:00 GMT are processed the same day.
What should I do if I want to return my order outside the return period?
What should I do if I want to return my order outside the return period?
Requests made after 30 days from the delivery date cannot be processed. For more information, check our Return and Refund Policy.
What are our shipping time?
What are our shipping time?
- Order Processing Time: 1 to 2 days (Monday - Friday)
- Package Transit Time: 4 to 6 days (Monday - Friday)
- Total Delivery Time: 5 to 8 business days
For more information, check our Shipping Policy.
Can I exchange an item for a different one?
Can I exchange an item for a different one?
If you wish to exchange an item for a different size, color, or variant, email support@loveandbump.com with your request and order details within 30 days. Items must be unused and in their original condition. All original tags, labels, and packaging should remain intact. Once approved, follow the return instructions provided. After receiving your returned item, we will process and send the replacement.