Shipping Policy
Shipping Policy – Love & Bump
Welcome to Love & Bump. This Shipping Policy outlines how and when your orders will be processed, shipped, and delivered. We are committed to fast, reliable delivery and full transparency regarding shipping terms.
1. Shipping Regions
We currently offer shipping to:
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United kingdom
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International destinations (subject to applicable customs regulations and fees)
2. Order Cutoff & Processing Times
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Order Cutoff Time: 17:00 (5:00 PM) – (GMT+0:00) Greenwich Mean Time (United Kingdom)
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Processing Time: Orders are processed within 1–3 business days, Monday through Friday (excluding holidays).
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Orders placed after 17:00 or on weekends/holidays will be processed the next business day.
3. Delivery Times (Transit Times)
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United Kingdom: Estimated delivery time is 4–6 business days after processing.
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International Orders: Delivery times vary by destination and may be delayed due to customs clearance or local delivery conditions.
Note: All delivery times are estimates and may be affected by external factors such as weather, carrier delays, or holiday periods.
4. Shipping Costs
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United Kingdom: We offer free standard shipping on all orders.
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International Orders: Shipping fees are calculated at checkout based on the destination, shipping method, and order weight/size.
You can view the exact cost using the shipping calculator during checkout.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier's online tracking system.
6. Customs & International Shipping
For international orders:
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Customers are responsible for any customs duties, taxes, or additional fees charged by their local government.
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Delivery times may vary due to customs inspections or delays beyond our control.
7. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer:
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We will contact you to confirm the correct address.
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Any additional shipping fees incurred to resend the package will be the responsibility of the customer.
8. Lost or Damaged Packages
If your package is lost or arrives damaged:
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Contact our customer support within 7 days of the expected delivery date.
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Please include your order number, shipping address, and any relevant correspondence or photos.
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We will investigate the issue with the carrier and work to resolve it as quickly as possible.
9. Contact Information
Store Name: Love & Bump
Business address: Scheepsbouwersweg 1H, 1121PC Landsmeer, The Netherlands
Company Name: Maximum Lifestyle
Registration Number: 77711084 / NL861104122B01
Phone number: +31649349872
E-mail: support@my-babybump.com
Monday - Friday: 08:00 am - 5:00 pm
(GMT+0:00) Greenwich Mean Time (United Kingdom)
We will reply to your messages within 24 hours on business days.