Shipping Policy
Important Information
- Order Cut-Off Time: 16:00 GMT
- Order Processing Time: 1 to 2 days (Monday - Friday)
- Package Transit Time: 4 to 6 days (Monday - Friday)
- Total Delivery Time: 5 to 8 business days
- Shipping Costs: Delivery is free within the United Kingdom
Order Handling and Shipping
Once your order is received, you will get a confirmation email with tracking information and we will start processing it. Typical processing takes 1-2 days (Monday - Friday), though times may vary during high-demand periods. Once shipped, you will receive a tracking link via email so you can follow your delivery.
After processing, your order is handed over to the delivery service. Most packages arrive within 4-6 days (Monday - Friday), but actual delivery times can vary depending on your location and the courier’s schedule. So the total delivery time takes 5 to 8 business days.
We provide free shipping on all orders within the United Kingdom, with no minimum purchase required.
Delivery Delays
If your order hasn’t arrived within the expected timeframe, please allow up to 2 additional business days and check your tracking link. If your package still hasn’t arrived, contact us with your order number so we can assist you promptly.
Order Cancellations
To cancel an order, contact us as soon as possible at support@loveandbump.com. Cancellations can only be processed if the order has not yet been processed. If your order is already on its way, it can be returned after delivery according to our return policy.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, we apologize for the inconvenience. Take clear photos of the item and packaging showing the issue, and email support@loveandbump.com with your order number and images. After verification, we will provide an appropriate solution, such as a replacement or refund. We handle all such cases seriously and aim to resolve them quickly and efficiently.

